Dive into the world of construction with CO Pod, where we dig deep into the triumphs and trials of industry trailblazers.
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Reid and Kurt Bangert
Bangert Inc
Bangert IncThis episode of CO Pod features candid conversations with Reid and Kurt Bangert of Bangert Inc, as they share their personal journeys, insights into running a successful business, leadership lessons, and the lessons they've faced in building Bangert Inc. With decades of experience in construction technology, Reid and Kurt have built a reputation for pushing the boundaries of what's possible, creating a culture of excellence, and growing a company that not only succeeds, but thrives in an ever-changing market.
Episode Highlights
1:57 - 5:50 | Company History & Focus
Bangert Inc. has over 40 years of experience, specializing in construction software solutions. For 37 years, they have partnered with Sage Intacct to offer tools tailored specifically for the construction industry. Their focus on niche expertise allows them to deeply understand and address the unique challenges faced by contractors.
7:00 - 14:00 | Cultural Evolution
Bangert has transformed its workplace culture to prioritize employee well-being and customer satisfaction. They introduced fixed pricing to align with customer interests and implemented a four-day workweek to improve work-life balance. Collaboration and teamwork have replaced outdated individual incentive systems, fostering a happier, more productive workforce.
15:50 - 23:15 | Making Changes towards higher Employee & Customer Satisfaction
Reid Bangert discusses how they knew it was time to make a change in their business to improve not only customer satisfaction, but also employee satisfaction. Bangert publishes free content, such as “how to” videos, to help inform their customers. They also discuss different techniques, such as a 4 day work week, to unburden their employees and let them focus on high priority tasks.
23:20 - 35:02 | Technological Innovations - AskRichard
Bangert is driving change in the construction industry with advanced tools like Ask Richard, an AI-powered support platform. This tool delivers instant, accurate answers, ensuring customers can quickly resolve issues. Additionally, their systemized processes have reduced ERP implementation costs by 70% and time by 50%, achieving a 98% success rate.
35:25 - 38:55 | Philosophy & Leadership
Guided by a philosophy of "doing the right thing," Bangert emphasizes generosity, teamwork, and integrity. Leadership focuses on creating a positive environment where employees thrive and customers succeed. This approach has led to innovative solutions and a company culture where fun and satisfaction are central.